Before Your Appointment
Thank you for choosing SIEHT! When you book an appointment with us, you should receive an email notification with your scheduled date and time.
What To Expect At Your Appointment
In order to provide you with the most efficient and effective office visit, please read the below information:
- Please be respectful to the staff. Healthcare has gone through a lot of changes. The SIEHT Team is committed to providing you with premium healthcare, please be respectful if a problem arises.
- If later than 15 minutes to your appointment, we will determine if your appointment needs to be rescheduled after we have a discussion with the provider and we assess staffing and clinic flow at that time.
- Upon entering the office, please check in on the kiosk.
- Co-pays and referrals are due before seeing the provider. This is determined by your insurance carrier. Your referral may be faxed to 540-371-0922.
- If you are choosing to use your Vision Benefits, make sure that the office is aware prior to your appointment, so that we may verify your benefits.
- For your convenience, we verify and bill your insurance company. Please make sure that you understand the plan that you are enrolled in prior to your appointment. At check in, confirm with the Patient Care Associate if you are choosing to use Medical or Routine Coverage. Routine Exams will NOT address medical issues. If there is a medical diagnosis you have the choice to convert the appointment to your medical insurance and pay out of pocket for the refraction and contact lens fees, or return for a second appointment to discuss the medical issues.
- We have wheelchair accessible rooms, but you must be able to pivot at your waist to lean into our equipment. If you are not able to do so, we do not have the equipment to fully evaluate your eyes.
Understanding Wait Times
There are various reasons why the wait times at our clinic can be more than with other medical appointments.
Estimated length for each type of an appointment:
- Medical and Routine Eye Exams: 1.5 hours
- Glaucoma Evaluations: 2 hours
- Cataract or Surgical Evaluations: 3 hours
- Pressure checks for Glaucoma: 1 hour
- Laser Vision Correction Consultations: 1.5 hours
- Visual Fields (Performed by a Technician): 30 minutes
Preparing for Your Appointment
To help us create an enjoyable experience for you here at SIEHT, please remember to bring the following to your next appointment:
- Driver’s License or valid ID card
- Medical insurance cards
- Referral form from your Optometrist or Primary Care Physician
- List of current medications
- Eye drops currently being used
If you have any questions, please contact our office at 540-371-2777. We are looking forward to seeing you at your next appointment!
